Returns & Exchanges

At Nomura Tailor, we want you to be completely satisfied with your home textiles and fabrics. If your order does not meet your expectations, you may return or exchange eligible items within 30 days of delivery.

1

Review Eligibility

Ensure your items are in their original condition, unwashed, and that custom-cut fabrics have not been altered or sewn.

2

Initiate Request

Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) and a prepaid shipping label.

3

Pack and Ship

Securely package the items in their original packaging, attach the return label, and drop the parcel at any authorized shipping location.

4

Receive Refund

Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing